Creating an environment for sustained success is obvious need, but how is this accomplished? How do you encourage higher performance from your staff? Day two will offer assessments and techniques that go beyond recognition the standard suggestions of recognition of others and incentive programs. Learn how to lead and motivate members of your team by ‘real’ conversations focused on clear communication, understanding and identifying areas for improvement and facilitating positive change within the most challenging team members. These techniques can change behaviors, attitudes, and skills in a way that will measurably benefit your entire organization.